Privacy Policy

Last updated: Sep 20, 2024
1. Information We Collect

We collect information you provide directly to us, such as when you create an account, track time, manage projects, or contact us for support.

Account Information
• Name and email address
• Company information
• Password and authentication data
• Profile information and preferences

Usage Data
• Time tracking data and project information
• Application usage patterns and features used
• Device information and IP addresses
• Browser type and operating system

2. How We Use Your Information

We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and billing
• Send you technical notices and support messages
• Communicate about new features and updates
• Monitor and analyze usage patterns
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information in the following circumstances:
• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services and for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legal compliance.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:
• Access and update your information
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:
• Email: privacy@swirker.com
• Address: Swirker (Pty) Ltd, 164 Rivonia Road, Morningside, Sandton, Gauteng, 2057, South Africa