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Terms of Service
Last updated: Sep 20, 2024
1. Acceptance of Terms By accessing or using Swirker's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services. 2. Description of Service Swirker provides time tracking, project management, and team productivity tools through our web and mobile applications. Our services help teams track time, manage projects, and analyze productivity metrics. 3. User Accounts Account Creation • You must provide accurate and complete information when creating an account • You are responsible for maintaining the security of your account credentials • You must notify us immediately of any unauthorized use of your account • You must be at least 18 years old to create an account Account Responsibilities • You are responsible for all activities that occur under your account • You must not share your account credentials with others • You must keep your account information up to date 4. Acceptable Use You agree not to use our services to: • Violate any applicable laws or regulations • Infringe on intellectual property rights • Transmit malicious code or viruses • Attempt to gain unauthorized access to our systems • Interfere with or disrupt our services • Use our services for competitive analysis or benchmarking • Reverse engineer or attempt to extract source code 5. Data and Privacy Your Data • You retain ownership of all data you input into our services • You grant us permission to process your data to provide our services • You are responsible for the accuracy and legality of your data Data Security • We implement industry-standard security measures to protect your data • We regularly backup your data to prevent loss • We will notify you of any data breaches as required by law 6. Billing and Payment Subscription Fees • Subscription fees are billed in advance on a monthly or annual basis • All fees are non-refundable unless otherwise stated • We may change our pricing with 30 days notice Payment Terms • Payment is due on the billing date specified in your account • Late payments may result in service suspension • You are responsible for any taxes related to your subscription 7. Service Availability We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability, and we will provide advance notice when possible. 8. Intellectual Property Our Rights • We own all rights to our software, trademarks, and related intellectual property • We grant you a limited license to use our services according to these terms • You may not copy, modify, or distribute our software Your Rights • You retain all rights to content and data you create using our services • You grant us a license to process your content to provide our services 9. Termination Termination by You • You may cancel your subscription at any time • Cancellation takes effect at the end of your current billing period • You can export your data before cancellation Termination by Us • We may terminate your account for violation of these terms • We may terminate with notice if we discontinue our services • We will provide data export options when reasonable 10. Disclaimers and Limitations Service Disclaimers Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Limitation of Liability Our liability for any damages is limited to the amount you paid for our services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages. 11. Indemnification You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms. 12. Governing Law These terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa. 13. Changes to Terms We may update these terms from time to time. We will notify you of material changes and your continued use of our services constitutes acceptance of the updated terms. 14. Contact Information If you have questions about these terms, please contact us at: • Email: legal@swirker.com • Address: Swirker (Pty) Ltd, 164 Rivonia Road, Morningside, Sandton, Gauteng, 2057, South Africa